Legal
Privacy Policy
Last updated: 14 October 2026
Privacy is built into AiTM. We keep data collection to the minimum needed to run the service, encrypt sensitive data, and never sell your data or use it to build profiles.
1. What we collect
Account details needed to sign you in and bill you (your name and email), and the operational data needed to run your requests and keep the service secure (such as session and device signals used to protect your account).
We do not sell your data, share it beyond what operating the service requires, or use it to build advertising profiles.
2. Encryption and security
Sensitive fields - including your name and email - are encrypted at rest with AES-256-GCM. Your email is additionally stored as a keyed one-way index so we can look it up without keeping it in plain text, and passwords are stored only as Argon2id hashes.
We support two-step sign-in (authenticator apps and passkeys), bind each session to a device, rotate refresh tokens with reuse detection, and require step-up re-authentication for sensitive actions like data export or account deletion.
3. Files and content
Images and documents you provide are read in memory and immediately discarded - only the text extracted from them is kept, encrypted. The original files are never written to disk or stored. Image metadata (EXIF and similar) is stripped before processing.
4. AI processing
Your message text is handled as user input, never inserted into the assistant's hidden instructions. The underlying AI model and provider are never exposed - not in answers, headers, errors or the API.
For the desktop agent, your code and files stay on your machine: we keep no transcript and no source code for that surface, only operational metadata (such as token counts and timings). Other AI interactions may be retained in an encrypted, access-controlled audit log for a limited period to prevent abuse, then deleted.
5. Your keys (BYOK)
If you bring your own AI provider key, it is encrypted at rest, never shown back to you in full, used only for your own requests, and billed by your provider - never metered against your plan or shared with any other user.
6. Payments
Payments are made in cryptocurrency through our payment processor. We do not collect or store card numbers or bank details. Orders and invoices are retained for accounting and legal purposes, including after account deletion, with a billed-to snapshot as the law requires.
7. Cookies and tracking
We use first-party cookies strictly to keep you signed in. We do not use third-party advertising or analytics trackers to follow you across the web.
8. Retention
We keep operational data only as long as needed to provide the service and meet legal obligations. AI audit records are kept for a limited retention window and then deleted; orders and invoices are retained for accounting law.
9. Your rights
You can export your data or delete your account from Dashboard → Settings; both require a fresh re-authentication. Deleting your account ends your plans, revokes your sessions and removes your personal data, except records we must retain for accounting. You can also request access to or correction of your data by contacting us.
10. Contact
Questions about privacy or a data request? Reach us by email or Telegram - see the Contact page.